Supplier records and fulfillment records describe different companies

Identify the function behind the provider's question

Copy the provider's actual question and the products and period it concerns. A request to identify the product supplier asks a different question from a request to show where inventory is held or who fulfills orders. Do not substitute the easiest available document for the requested function. If the wording mixes these roles, set out the distinction and ask which evidence the provider needs.

For the affected products, record the supplier, inventory custodian and dispatching party separately. Keep the selling merchant identified too, so a fulfillment vendor does not accidentally become the business presented as taking the sale. One company may perform several roles, but record that overlap only where the actual arrangement supports it. Different product lines or periods may have different chains.

Read each record for the fact it actually records

Read the supplier invoice for its issuer, purchaser, line items and date. It documents what was invoiced between the named parties. An invoice is not automatically proof of payment, receipt into a warehouse, current inventory or dispatch to the buyer. If the provider asks about one of those later events, locate the relevant record rather than extending the invoice's meaning.

For custody, compare any applicable storage or fulfillment agreement with receiving or inventory records that identify the goods and location for the relevant period. An agreement can describe the intended responsibilities while an operational record describes an event. Where they disagree, retain both: an old agreement and a newer warehouse entry do not become consistent simply because you choose one to attach.

For dispatch, connect the order or fulfillment reference to the dispatching party's record and any available carrier handoff evidence. A shipping label or return address alone does not establish which company physically packed the goods or that a carrier received them. Record only the event shown. A fulfillment confirmation with no matching handoff record leaves the handoff unconfirmed in this comparison.

Connect the companies without collapsing their roles

Use genuine shared references to connect the purchase, receipt and dispatch records: the purchase-order or invoice reference, the item identifiers, the warehouse receipt and the fulfillment reference where those exist. These links need not all appear on one document. Write which record supplies each connection. Do not infer a link solely from a similar quantity or a nearby date.

Keep each company's name exactly as the record prints it. If the agreement uses a legal entity and the dispatch system uses a trading name, look for a genuine record explaining that relationship. A familiar logo or a staff member's recollection does not turn two names into a documented match. If an unnamed subcontractor appears in the dispatch record, flag that missing relationship instead of presenting the subcontractor as the contracted supplier.

Treat time as part of the chain. A warehouse named in today's agreement may not explain orders shipped before the agreement began. Separate earlier and current arrangements using the actual effective dates and operational records. The useful conclusion may be that the current chain is documented while one historical handoff is still unresolved.

Submit a role-based explanation with its remaining gaps

Stripe says it verifies business identification, what is sold and overall risk. Its restricted-business policy prohibits misleading information about the nature of the business and processing for undisclosed products. Those requirements support an accurate business description; they do not prescribe a universal set of supply-chain documents or establish that Stripe will support the model you describe.

For each requested function, name the party, the relevant period and the record that supports the answer. If the supplier and shipper are different, explain the documented relationship directly. If you lack evidence for custody or dispatch, state that precise gap and assign the request to the company that can supply it. Do not claim that a purchasing invoice establishes the other company's fulfillment capacity.

Retain original documents and use the requesting provider's authorized channel for records you are allowed to disclose. A Prism processing consultation can help organize the business description and the questions that remain for the provider. Bring a concise role summary and the provider's question; confirm scope, responsibilities, fees and terms before work. The provider decides whether the response meets its request and whether the arrangement is eligible.

Supply and fulfillment responsibility chain

Complete one chain for a defined product group and period. In each reader field, name the party and record reference without copying sensitive documents. Follow the links from purchase to custody to dispatch; an unsupported handoff stays open even when both neighboring companies are known.

Worksheet entries are not submitted by Prism’s worksheet and are not saved by the site. Use record types, availability, anonymized observations, or match/mismatch results. Do not enter government identifiers, customer names or addresses, customer messages, receipt-access links, card or bank details, passwords, or keys. Send sensitive documents only through the provider’s verified secure channel.

These are temporary notes. Leaving or reloading this page may clear them. Worksheet entries are not sent automatically. If you copy notes into the consultation message and submit the form, Prism receives them as part of your request.