The facts that change the conversation
A provider cannot evaluate a description that mixes the legal entity, the brand name, and a supplier's name. Write the name on the formation document and the name customers see, and say whether they are the same.
Country and currency matter because a provider's contract names where the merchant operates and where funds are settled. If you sell from one country and hold inventory in another, say both. If you do not yet know the settlement currency a provider would use, leave that unknown.
The catalog has to match the research-only position you intend to present. List the product types you actually sell or plan to sell. Do not describe a different, narrower catalog than the one on the website. A provider comparing the site with the application can see that difference.
Sales channels change the review. An online store, a wholesale invoice, and a phone order do not produce the same payment record. Say which channels are live and which are only planned.
The platform matters because checkout behavior is specific to the software and the payment extension installed. Name the store platform and, if you know it, the checkout type. If a developer operates the site, say so.
Trading status is either history you can point to or a plan. Completed orders, an existing processor, or a prior closure are facts. Forecasts are not history. A new business should say that processing history does not exist yet.
The reason for the inquiry helps Prism understand the work you need. Summarize the provider's request or describe the operational problem in ordinary language. Do not send account numbers, card numbers, passwords, or customer lists through the public form.