A tax return is being offered instead of processing statements

Identify the question behind the requested document

Copy the requested entity, account, period and metric into a private document index. A request for monthly card volume asks a different question from a request for overall business finances. If the provider only wrote processing statements, preserve that wording and ask which information and dates it needs before treating another record as equivalent.

Do not start by choosing the document with the largest total or the most official appearance. Start with the requested fact. A record can be genuine and still cover a different entity, period or activity. List those differences explicitly; they explain the gap without suggesting that either document is false.

Read the coverage without converting one total into another

For the tax return, note its document title, named filer, stated period and the labels on the figures you propose to reference. This is a coverage inventory, not an interpretation of tax categories. If a line's meaning needs an accounting explanation, have the person responsible for the return explain it separately. Do not rename that line card sales or processing volume to fit an application field.

For a Stripe account, the balance summary report covers a selected period in settlement currency, separates gross, fee and net activity, and offers itemized transactions. That describes activity in the Stripe balance. Stripe also says the report does not associate payouts with payment transactions. It is therefore useful for its documented reporting scope, but it is not automatically the exact statement or payout evidence a provider requested.

Compare the details as well as the dates. If the proposed alternative contains no identifiable card activity or dispute record, leave those questions unanswered. An aggregate figure cannot establish that there were no disputes simply because no disputes appear beside that figure. Likewise, equal totals on two records do not establish that they count the same activity.

Ask for a bounded substitution decision

A useful request names the missing document and period, names the available alternative, and states what it does and does not show. Ask whether the alternative is acceptable for that particular request, whether it is supplementary only, and which processing details still require separate evidence. Ask for the approved delivery channel before sending the file.

Record the provider's answer against the exact document and period discussed. Acceptance of one return for one request does not establish a standing rule for later applications. If the reply only says to send more information, the substitution question remains open. If the provider still needs processing statements, preserve that requirement and record whether the statements are unavailable or never existed; those are different gaps.

Prepare the application without overstating the evidence

Keep originals unchanged and use a separate index to explain coverage. Identify a return as supplementary or as an accepted alternative only when the provider's answer supports that description. Do not populate a card-volume field from a tax total merely because the form requires a number. Resolve the field's meaning with the provider and retain the response.

For a Prism processing-preparation consultation, describe the requested history, the document types available and the specific unanswered acceptance question. Do not send the return, bank records or identity details through the public inquiry. The consultation can help organize the processing question; scope, responsibilities, fees and terms are agreed before work. Document requirements and eligibility remain the provider's decisions.

Requested-versus-available financial evidence table

Work through each row for the actual provider request. Keep document references in your private index; use only coverage notes here. A matching period does not cure a missing metric. Treat the alternative as unaccepted until the provider's answer expressly covers it.

Worksheet entries are not submitted by Prism’s worksheet and are not saved by the site. Use record types, availability, anonymized observations, or match/mismatch results. Do not enter government identifiers, customer names or addresses, customer messages, receipt-access links, card or bank details, passwords, or keys. Send sensitive documents only through the provider’s verified secure channel.

These are temporary notes. Leaving or reloading this page may clear them. Worksheet entries are not sent automatically. If you copy notes into the consultation message and submit the form, Prism receives them as part of your request.