A completed website review is not a compliance certificate

Read the badge as part of the whole public statement

Record where the badge appears and what a visitor can read beside it. Include the caption, image wording and any linked explanation. A short badge can make a broad claim even when a separate page describes the engagement more carefully. Review each placement: a homepage statement about the business and a caption beside one product can suggest different coverage.

Separate a claim that someone examined specified pages from a claim that the business meets a legal, network or provider standard. The first concerns work performed. The second needs an authority and decision that an informational review does not supply. Do not assume that removing the word certified resolves the issue if the remaining wording still implies blanket approval.

Compare the claim with the report that was delivered

Open the actual report or other agreed deliverable, together with the engagement scope. Identify the site, pages, questions and date it covers. Then locate the finding that would support the public statement. Completion of the engagement is not evidence that every finding was favorable or that suggested changes were completed. If there was no report, do not refer to one; establish what work and deliverable the agreement actually included.

PRISM's features page describes reviewing product descriptions, marketing claims, store policies and business disclosures together. That method does not mean every URL, product or later edit was included in a particular engagement. A claim about the entire current site needs to be checked against the actual reviewed scope. Pages added later and changes made after the review should not silently inherit its coverage.

Keep three events separate in your records: the review was delivered, the merchant made a change, and someone later examined that change. Evidence of the first two does not establish the third. A public statement should not describe an updated page as re-reviewed unless that further examination occurred.

Decide which wording can remain

PRISM's terms describe reviews and reports as informational, not legal advice or certification. They do not guarantee network or regulatory compliance, approval or continued account access. A research-only label also does not establish product legality or processing eligibility. Those limits apply even when the merchant has acted on every reported concern.

Retain a factual statement only when you can trace it to the completed work and express its limits clearly. If the public wording claims approval that the report does not grant, remove that claim. If the work occurred but the statement overstates the pages or period covered, narrow it to the documented scope. If you cannot locate evidence that the claimed review occurred, remove the unsupported statement while resolving that gap.

Do not preserve an approval claim merely by adding a distant disclaimer. The wording at the badge itself should accurately describe the result. Any separate provider decision needs its own evidence and scope; it cannot be inferred from PRISM's involvement.

Close the correction on the published pages

Assign someone to change each affected badge, image or caption and someone to confirm the result on the public URL. Keep the prior wording, supporting report reference, correction and date in your internal record. Reopen every known placement after publication so a corrected footer does not leave an older product-page badge making the same unsupported claim.

For a scoped PRISM website-review consultation, provide the public URLs, the research-only products and the precise wording whose scope is unclear. Summarize the review reference and limitation without putting confidential reports or customer records into the public form. Scope, responsibilities, fees and terms are discussed before work. Follow-up is by email; the request does not purchase a review, book an appointment or submit a processing application.

Review-badge scope

Use this for one real public claim, repeating it for materially different badge placements. Fill the final column with record references and your conclusion. An unsupported approval claim needs removal; a documented review statement may remain only within its actual scope. This worksheet is a comparison aid, not a certification.

Worksheet entries are not submitted by Prism’s worksheet and are not saved by the site. Use record types, availability, anonymized observations, or match/mismatch results. Do not enter government identifiers, customer names or addresses, customer messages, receipt-access links, card or bank details, passwords, or keys. Send sensitive documents only through the provider’s verified secure channel.

These are temporary notes. Leaving or reloading this page may clear them. Worksheet entries are not sent automatically. If you copy notes into the consultation message and submit the form, Prism receives them as part of your request.