Check your product images and label text against the page copy

The image is part of the claim

A visitor reads the photograph and the description as one page, and so does anyone reviewing it. If the label in the photograph states something factually different from the text beside it, the page contradicts itself in the most visible way available.

The differences that matter are factual: the product name on the label versus the name in the title, the strength or quantity printed versus the specification listed, the audience or purpose wording on the packaging versus the framing of the page, and any claim on the packaging — purity, grade, origin — that the page does not repeat and the store cannot support. Differences that are not conflicts include an obvious abbreviation for the same product, and a variant the page itself accurately discloses.

Transcribe before you compare

Open each product image at full size and write down everything readable: the label text, any packaging copy, watermarks, badges, and text on boxes in the background. Include every image on the page, not just the first — a gallery often mixes photographs from different batches, suppliers, or product versions.

Keep the transcription exact. A paraphrase hides the difference you are looking for. If text is unreadable at the published resolution, write that: an unreadable label is a fact about the image, and it means the comparison for that element cannot be completed from the public page.

Compare against the copy, the category, and the application

Compare the transcription with the product page first: title, description, specifications, and any claims. Then check the category framing, because a label that conflicts with the collection's positioning conflicts with the whole page. Finally, remember that the business described to a provider includes these pages; Stripe's website article requires the site's product descriptions to align with what the business told Stripe, which is Stripe's rule for Stripe accounts and a useful discipline for any page.

Stripe's prohibited and restricted businesses page lists 'incorrectly labeled research chemicals' among its prohibited examples. Stripe does not define that phrase on the page, and this page does not classify your catalog against it. The practical lesson is narrower: what your images show is part of how your products are labeled in public, and a visible factual mismatch between image and copy is worth fixing for its own sake, whatever any provider's rule says.

What this review is not

This comparison cannot tell you whether a label is authentic, whether a product meets a quality standard, or whether the labeling satisfies a legal requirement. A photograph that matches the page shows consistency, nothing more. Authenticity questions need the supply chain. Quality questions need a laboratory. Labeling-law questions need qualified counsel.

It also cannot tell you which image to keep when photographs disagree with each other. A gallery showing two different labels for the same product is a factual question about what is being sold; the answer starts in the business's records, not in an editor.

Fix the mismatch you own, and record the rest

The fixes are concrete: replace the photograph that shows the wrong label, correct the copy that drifted from the product, or remove a gallery image from an old batch. Record who made the change and the date the corrected page was public.

Where the mismatch points past the storefront — a label that should not be on the product at all — stop editing and escalate. That is a sourcing or legal question, not a copy one. What a consistent page never establishes is authenticity, legality, or eligibility: image and copy agreeing is evidence of a consistent page, not of anything about the product itself. Prism's published review covers product descriptions and marketing claims in images within an agreed scope, with findings that are informational.

Image, label, and copy comparison worksheet

One row per product page. Transcribe what the images actually show, then compare facts: compatible descriptions agree, even when wording differs. Unreadable means unreadable; do not guess.

Worksheet entries are not submitted by Prism’s worksheet and are not saved by the site. Use record types, availability, anonymized observations, or match/mismatch results. Do not enter government identifiers, customer names or addresses, customer messages, receipt-access links, card or bank details, passwords, or keys. Send sensitive documents only through the provider’s verified secure channel.

These are temporary notes. Leaving or reloading this page may clear them. Worksheet entries are not sent automatically. If you copy notes into the consultation message and submit the form, Prism receives them as part of your request.