Plan a provider change around dates you can verify
Order the change from dates you can verify, and mark every other dependency unconfirmed. A date counts when a notice states it, your agreement states it, a provider has confirmed it in writing about this business, or you have tested a store milestone against the document for the software you actually run. You can sequence work you control. You cannot move a written notice that does not allow it, assign an approval date, or promise that payments will continue through a gap. The Prism pages checked for this guide do not give a transition calendar. Stripe and WooCommerce conditions on this page apply only to those products, and neither names the day this business will be approved.
For: An owner or authorized representative of a research-use-only peptide business whose contract dates, account availability, and store requirements do not fall on the same day.
Updated 2026-09-21
Put only verified dates on the timeline
Four kinds of dates are usable. A notice you received can contribute the date and the consequence it actually states. Your agreement can contribute a date or a notice period it actually states. A prospective provider can contribute a date only when the writing is about this business, not a general estimate of how long applications take. A store can contribute a milestone when you have run the test and you are following the document for that platform and that gateway.
A desired go-live, a verbal estimate, and an approval you hope will arrive are not dates. Leave them off the confirmed line. Reading a closure notice for what it does and does not say, and listing duties that remain with an old account, are separate tasks. Those records can supply dates here. This page only orders dates you have already verified. It does not add meaning the notice does not contain, and it does not inventory every old-account duty.
When the dates do not line up, keep the date you can point to
You can move tasks you control. You can prepare the description of the business, gather the pages a provider named, and hold a store change until a test passes. You cannot move a notice date because a replacement account is not ready, unless the notice itself says how that date can change. If it does not, the conflict is a question to the provider that wrote the notice, not a new date.
When the document is a provider's website request, Prism's solutions page says to bring that stated deadline, and the resources page says to include any deadline the provider has given and to separate unanswered questions from updates already made. Neither page supplies a deadline the provider did not write. The provider decides whether a response meets its requirements. Prism's public pages say no Prism service guarantees uninterrupted account access. A gap between a notice date and an unconfirmed new account is a gap. Do not describe that gap to staff as continuous card acceptance.
A Stripe close date does not finish the Stripe account
Use this section only if the account under discussion is a Stripe account. Stripe's setup guide says you can close when you want, and it recommends leaving the account dormant if you may still need the financial data or may need to act on a dispute. Stripe's support article on an existing balance says an account cannot be closed while a balance remains. A negative balance has to be brought to zero. A positive balance has to be paid out to the bank account on file. Payouts already scheduled still occur. If the account uses manual payouts, Stripe says a payout for the full balance is required before the balance can reach zero.
A separate Stripe support article says the account owner remains responsible for refunds and disputes even after the account is closed, and it suggests leaving the account dormant so it is easier to respond if a refund or a dispute arises. A close date is therefore not the last dependency, and it is not a confirmed milestone while a balance remains. This page does not tell you to close the account. It tells you not to schedule other work on a close date you do not have. None of these sentences is a rule for a different provider. If you are not looking at a Stripe account, leave the Stripe row blank.
The store is ready when that platform's document and a test agree
Use the WooCommerce steps only for a WooCommerce store that is switching to WooPayments. Woo's switching guide says not to deactivate the plugin that provided the old payment method. If that plugin is inactive, Woo says refunds and other actions on orders placed through that method cannot be performed. Woo says to disable the old method as a checkout choice instead, so new orders use WooPayments or another method that is still enabled, while the old plugin can still perform those administrative actions. Woo advises keeping the old plugin active for at least a few months, and deactivating it when refund requests for the old method are unlikely. That phrase is not a calendar date. Mark plugin removal unconfirmed until your own records say those actions are finished.
Woo also says WooPayments and Woo's Stripe plugin can be enabled at the same time, and that using both is almost never necessary. The issues that page documents are duplicate Amazon Pay, Apple Pay, and Google Pay buttons, and checkout labels that can look alike. If you run that pair, the milestone is that you have checked those two issues. It is not an instruction to rename a method so the business looks like a different business. Prism's features page expects the storefront to identify the merchant consistently. If this is not your platform or your destination gateway, leave the row blank until you have the written guide for the software you run. Confirm any checkout installation, onboarding responsibilities, and dates in the agreed scope.
What you can schedule, and what you leave unknown
You can schedule preparation you control, and you can refuse to treat an unconfirmed dependency as a deadline. The useful question to send is which date is fixed by a document, which date no provider has confirmed, and which store test is still open. You do not answer that question by choosing a go-live that makes the documents line up.
The current provider decides what its notice requires. A prospective provider decides whether an account will exist and when it can take a payment. Prism does not decide either point. A consultation is not a date. The contact page says Prism reviews the inquiry and follows up by email, discusses scope, fees, and terms before work, and does not book an appointment or submit a processing application. It states no response time.
These items stay unknown: any date nobody has written, any WooCommerce interval stated only as a few months, any Stripe close that still has a balance, and any claim that buyers can keep paying by card through the change. Do not replace them with a planning estimate. Prism's features page says a website review does not guarantee continued processing.
Dependency timeline
Enter a date only when you can point to the document or the test named in that row. If the dependency is not your provider or your store, leave the row blank rather than borrowing another company's date. Worksheet entries are not submitted by this worksheet or saved by this site. Use only non-sensitive summaries; do not enter credentials, government identifiers, card or bank-account numbers, private receipt links, or customer details.
Worksheet entries are not submitted by Prism’s worksheet and are not saved by the site. Use record types, availability, anonymized observations, or match/mismatch results. Do not enter government identifiers, customer names or addresses, customer messages, receipt-access links, card or bank details, passwords, or keys. Send sensitive documents only through the provider’s verified secure channel.
Dependency timeline. The last column is for temporary notes.
Dependency
What counts as a date
Leave unconfirmed until
Your date or unknown
A date on a notice from the current provider.
What counts as a dateUse the date and the consequence the notice itself states. Do not add a grace period the notice does not contain.
Leave unconfirmed untilYou have the notice, and you have not rewritten its date because a replacement is unfinished. If the notice is silent, this row has no date.
A date or notice period in the agreement you signed.
What counts as a dateUse the clause in that agreement. A reminder that does not quote the clause is not a new period.
Leave unconfirmed untilYou can point to the clause. If the agreement does not state a period, do not invent one from a card network or from another merchant's terms.
A date from a prospective provider about this business.
What counts as a dateCount it only when the writing names this business and states the date. A general estimate of application timing is not a confirmation.
Leave unconfirmed untilThat writing exists. Until then, account availability is unconfirmed. Do not enter an approval date.
Closing a Stripe account, and only a Stripe account.
What counts as a dateStripe says a close is not available while a balance remains: a negative balance must be brought to zero, a positive balance must be paid out to the bank on file, and payouts already scheduled still occur. Manual payouts need a payout for the full balance.
Leave unconfirmed untilThe balance is zero, and you still are not treating the close as the end. Stripe says refund and dispute responsibility continues after closure and suggests leaving the account dormant so you can still respond. If this is not a Stripe account, leave the row blank.
The old WooCommerce gateway while switching to WooPayments.
What counts as a dateWoo's switching guide treats the store as still dependent on the old plugin for refunds and other actions on orders placed through it. Disabling that method at checkout is a separate step from deactivating the plugin. Woo does not give a calendar day for removal.
Leave unconfirmed untilYour own records show those old-method actions are finished. 'A few months' is not that record. If you are not switching a WooCommerce store to WooPayments, leave the row blank. If WooPayments and Woo's Stripe plugin are both enabled, also check the duplicate express-checkout buttons and similar labels Woo documents. Do not rename the method to disguise the business.
The gap before the next confirmed day of card acceptance.
What counts as a dateNo Prism page checked for this guide states a date of uninterrupted acceptance. The gap stays on the timeline as a gap.
Leave unconfirmed untilA provider has confirmed, in writing and about this business, that payments are available on a stated day. A Prism inquiry does not confirm it, and the contact page gives no response time to use as that day.
These are temporary notes. Leaving or reloading this page may clear them. The consultation form does not include these entries.
Limits
A Prism consultation can help you organize the facts and discuss the website or processing question. The payment provider decides eligibility, pricing, reserves, and whether an account is opened or closed.
Do not predict an approval date, and do not tell staff or buyers that card acceptance will continue without a written confirmation about this business.
Stripe's closure conditions and WooCommerce's WooPayments switching guide are limited to those products. A blank row is the correct result when they are not your stack.
This page does not tell you to close an account, deactivate a plugin, or install a checkout. The Prism pages checked for this guide do not list a transition calendar, a response time, or a fee.
Prism solutions — checked 2026-09-21. For a provider's website questions, bring the stated deadline and the pages involved. The provider decides whether a response meets its requirements and decides account terms. Scope, fees, and service terms are discussed before work. The page does not guarantee uninterrupted account access and does not publish a transition calendar.
Prism features — checked 2026-09-21. The provider determines eligibility, approval, and account terms through its own underwriting. A website review does not guarantee approval or continued processing. Business disclosures on the storefront are part of whether the site consistently identifies the merchant.
Prism resources — checked 2026-09-21. Preparation for an existing provider request includes any deadline the provider has given, and it separates unanswered questions from updates already made. The checklists do not supply a deadline the provider did not state.
Prism contact — checked 2026-09-21. Prism reviews an inquiry and follows up by email. Scope, fees, and terms are discussed before work. The request does not book an appointment, purchase a service, or submit a processing application. The page does not state a response time.
Stripe: Set up your account — checked 2026-09-21. Stripe says an account can be closed when the merchant wants, and recommends leaving it dormant if financial data may still be needed or a dispute may still require action. This is Stripe-specific and is not a calendar date.
Stripe: Close an account with an existing balance — checked 2026-09-21. Stripe says an account cannot be closed while a balance remains. A negative balance must be brought to zero, a positive balance must be paid out to the bank account on file, scheduled payouts still occur, and manual payouts require a payout for the full balance.
Stripe: Refunds and disputes after closing an account — checked 2026-09-21. Stripe says the account owner remains responsible for refunds and disputes after the account is closed, and suggests leaving the account dormant so it is easier to respond if a refund or a dispute arises.
WooCommerce: Switching to WooPayments — checked 2026-09-21. For a switch to WooPayments, WooCommerce says not to deactivate the old gateway plugin while refunds and other actions on orders placed through it are still needed. Disable that method at checkout instead. WooCommerce advises keeping the plugin active at least a few months and does not give a calendar removal date. The guide does not cover other platforms.
WooCommerce: WooPayments and the Stripe plugin together — checked 2026-09-21. WooCommerce says WooPayments and its Stripe plugin can be enabled together, that doing so is almost never necessary, and that the documented issues are duplicate express-checkout buttons and similar checkout labels.
Request a consultation
Describe the business and this specific question. Prism follows up by email to discuss fit and scope. An inquiry is not a processing application or an approval.